We’ve gone from UI (look) → UX (feel) → AX (think + act).
Agentic Experience (AX) Design is about creating systems that don’t just respond, they collaborate. Instead of designing static interfaces, you’re designing intelligent partners that help users achieve intent.
If you’re a designer, this is your chance to get ahead of the curve.
Why AX Design Matters
AI tools are shifting from assistants to agents.
They anticipate what users want, take action, and adapt on their own.
That’s creating new roles like:
AX Designer
Agentic UX Researcher
AI Interaction Architect
If you can blend design thinking with AI behavior logic, you’ll be designing the experiences that define the next decade.
How to Practice AX Design This Week
1. Break Down Agentic Workflows
Forget screens, you should map intent flows.
Think in terms of:
User goal: what the person wants
Agent action: what the system does
Feedback loop: how the experience improves
2. Prototype with AI Tools
Get hands-on.
Use:
UX Pilot to visualize agent behaviors
n8n, Zapier or Make to simulate logic (or try the newly released ChatGPT Agent Builder)
Replit, Lovable, Emergent or Figma Make, to build real prototypes
You’ll learn faster by designing with AI, not just for it.
3. Think Beyond the Screen
AX design is as much about boundaries as visuals.
Define:
What the AI can and can’t do
How it explains its reasoning
How the interface changes with context
A good AX system feels natural and aligned, not intrusive or “too smart.”
4. Start Your AX Portfolio
Swap wireframes for intent maps and agent personas.
Include:
Agent behavior rules
Dynamic user flows
Ethical interaction notes
Your portfolio should prove you understand co-agency, not just UI hierarchy.
Your Action Plan
This week:
Pick any existing app you use.
Imagine it had an AI agent inside.
Redesign one user flow to include that agent.
Document your process, and add it to your portfolio.
The best way to learn AX is to practice and publish. Every experiment builds authority.
Final Thought
Agentic Experience Design isn’t replacing UX, it’s expanding it.
Those who start building AX systems today will be the ones designing the future of interaction.
